Cover Profile

Virginia's Secretary of Administration Viola O. Baskerville
Virginia's Secretary of Administration Viola O. Baskerville brings a wealth of state and local government experience to her job that oversees diverse many diverse agencies that include, among other things, procurement, facilities and operations, and voting rights. Read more about her on page 13.

Features:

RETIREMENT BOOM

Are We Ready for the Looming Wave of Retirements? Has your organization embraced succession management? What are you going to do when all of your most experienced managers retire at around the same time? The Center for State and Local Government Excellence has given this a great deal of thought.
By Elizabeth K. Kellar

INSURANCE INFORMATION

What You Always Wanted To Know But Were Afraid To Ask About the Office of the Managed Care Ombudsman
The Office of the Managed Care Ombudsman was created in 1999 by the General Assembly and operates within the State Corporation Commission. Here's what they do and why constituents will want to know too.
By Thomas S. Bridenstine

Departments:

Elucidations

Foreclosure Fallout and Food for Thought

Advertiser’s Index

Currents

Can You Spell DISASTER RELIEF?

The Virginia Department of Emergency Management and the Office of Consumer Affairs have some advice the next time your organization or individual employees or citizens want to help in an emergency.

All About IT

Do You Know How Your Community Spends and Controls Your Tax Dollars?
Part three of a three part series

By Wendy Wickens, PMP, MCNE and James Wynn, PMP

Ecotech Network

Building the Spatial Data Infrastructure - Then and Now

By Larry Stipek

Management Matters

The Power; and Importance of the “WICM”? Question

By Russell M. Linden, PhD

Shelf Life

Guide to the Personal Papers Collection at The Library of Virginia

Of Note

Commonwealth Clips

Professional Directory